Cruiser Rating
3.1
Average
396 reviews
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Featured Review
Probably the worst cruise that I've been on!
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Within the space of 7 days, we had 2 other staff training exercises that involved the entire staff being removed from their work stations and which resulted in all the bars and restaurants being closed down and which also blocked all the lifts, so people coming back from excursions had to walk up the stairs to get to their cabins and were unable to get any food or drink until the exercise was over and the next meal service was available.When I questioned this with a senior member of staff, I was told that every time more than 1,000 passengers embarked on the ship, the staff had to repeat this exercise, even though they had just done exactly the same thing three days previously!
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Lanzalady
6-10 Cruises
•
Age 70s
Filters
1-10 of 396 MSC Orchestra Cruise Reviews
Bad experience on MSC Orchestra
Review for a Europe - Eastern Mediterranean Cruise on MSC Orchestra
misucato
2-5 Cruises
• Age 60s
My husband and I, got to the ship on the 1st March 202 to be told go away for 2hrs. Umm we thought not a good start!.Before boarding no refreshmentsoffered which normally happens on MSC.Room was clean on arrival, and was cleaned daily. No attention to detail but that was fine, felt sorry for the young man as he never stopped.The ship was like a hop on hop off bus, so we had safety
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CANNOT recommend (!) Very POOR customer service
Review for a Europe - Western Mediterranean Cruise on MSC Orchestra
CruisingPax2024
2-5 Cruises
• Age 30s
CANNOT recommend (!) Very POOR customer serviceIt was a 1st cruising experience for my husband, and 2nd - for me (as I also was a passenger once at NCL, and worked for it several years in Guest Services, aboard several ships of different size and pax capacity). Therefore logically I tend to compare things with NCL.We went on a cruise in April – it covered Italy, France and
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Sail Date: April 2024
Low Expectations Far Exceeded
Review for a Europe - Western Mediterranean Cruise on MSC Orchestra
Irish guys
10+ Cruises
• Age 50s
OK I have read all the reviews about this ship and had very low expectations. We are an Irish couple who have cruised with Royal, NCL and mostly Princess and a few MSC. The price was good and we thought well it can’t be that bad. It was a great cruise.Food excellent good variety and quality. Tip avoid the buffet it is a bit manic. Go to the dining room for breakfast lunch and dinner and
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Sail Date: February 2024
Cabin Type: Balcony Aurea
Somewhat stressful and chaotic
Review for a Mediterranean Cruise on MSC Orchestra
Ezkay
First Time Cruiser
• Age 50s
1. Room - got upgraded to balcony room on deck 12. We were very well looked after by the housekeeping staff. These are the real heroes by the way - 14 hour days and away from home for several months in probably a fairly low wage. 2. Stop offs - understaffed especially to re-embark. Long queues and very frustrated under supported staff. If weather had been bad would have been horrendous
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Sail Date: December 2023
Traveled with children
Average Everything
Review for a Europe - Western Mediterranean Cruise on MSC Orchestra
nasartori
10+ Cruises
• Age 70s
We chose this cruise because of the destinations. We enjoyed each and every port and are amazed at the beautiful locations.The ship has numerous lounges that were enjoyed by the guests. From the exercise classes provided poolside to the dancing in the lounges, you can say that this cruise was very active on all fronts. The theater entertainment was good and the dancers were excellent, all
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Sail Date: September 2023
Cabin Type: Premium Balcony
Worst cruise ever
Review for a Europe - Western Mediterranean Cruise on MSC Orchestra
Fermanda
10+ Cruises
• Age 60s
We have been on several cruises including having used MSC before. This cruise has completely put us off cruising ever again. The positives - The cabin was fine, smaller than other ships but this wasn’t a problem The cabin attendant was lovely, he couldn’t do enough for us. The negatives - no mandatory hand sanitizers getting on and off the ship or in the food areas. The food was poor and service
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Sail Date: September 2023
Poor customer service, food and experience
Review for a Europe - Western Mediterranean Cruise on MSC Orchestra
Fermanda
10+ Cruises
• Age 60s
Cabin was small but ok. The cabin attendant was very efficient and some of the staff were very nice and helpful, this is about all I can say positively about this shipThere was no mandatory disinfection of hands getting on and off the ship, outside restaurants or toilets. There were containers to help yourselves but quite often we’re empty. The food was dreadful, even the buffet offering was
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Sail Date: September 2023
Great ports on a budget
Review for a Europe - Western Mediterranean Cruise on MSC Orchestra
MicrobeFan
6-10 Cruises
• Age 40s
If you are looking for wonderful food, lots of English-speaking passengers, or plentiful shipboard activities, this is not the cruise for you. If you want to access less-overcrowded Mediterranean ports for less than $100/person per day and enjoy multiple doses of opera and flamenco, this might be your cruise.I promised I'd take my kids to Europe one day before they left for college. They're
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Sail Date: July 2023
Traveled with children
Loved some parts, wish it was better overall
Review for a Europe - Western Mediterranean Cruise on MSC Orchestra
RichyT
2-5 Cruises
• Age 50s
Will start off by saying we really wanted to enjoy this cruise. Had booked it for my wife's 50th, based purely on having seen MSC boats about, and they always looked quite glamorous, and something a little different from the UK cruise lines we've cruised with before. Wasn't a budget cruise, it seems good value for the basic cruise but by the time you add in the flights, transfers, premium drinks,
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Sail Date: June 2023
Probably the worst cruise that I've been on!
Review for a Europe - Western Mediterranean Cruise on MSC Orchestra
Lanzalady
6-10 Cruises
• Age 70s
The ship is in need of an update. The cabins were OK but the balconies were uncared for and quite grubby. The glass around our balcony was so dirty that I tried to clean it with some hand soap from the bathroom and the toilet brush but couldn't clean the exterior very far down on the outside this way. The so-called "balcony cleaning" consisted of someone removing the plastic grating along the
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Sail Date: June 2023
Cabin Type: Premium Balcony
