The Postal Museum and Mail Rail (2024)

The Postal Museum and Mail Rail

Book now from £17.60

Tickets from just £10 for kids for one of the best family days out in London at The Postal Museum

If you're looking for unique days out in London that the whole family will love, then they don't get much better than The Postal Museum!

  • Uncover the history of the Royal Mail in Britain through 500 years worth of exhibits
  • Interactive exhibits where kids can write their own letters, sort through the mail and even dress like a postie
  • Embark on a 15-minute rail journey under London with the unique Mail Rail train ride
  • See award winning audio-visual presentations to truly immerse yourself in the world of mail
  • Special exhibitions and events taking place throughout the year

Don't miss one of the most extraordinary museums in London in a truly unique day out for families.

Get your tickets today for the best prices online, tickets are delivered instantly via email and SMS!

Enjoy one of the most unique things to do in London for families when you visit The Postal Museum

Forget what you know, there's nothing ordinary about the story of the post! From five-wheeled cycles and rockets to a lioness and flintlock pistols, The Postal Museum is an award-winning attraction that offers something for everyone in one of the best days out in London for families.

See an incredible restored Post Coach that once thundered across Britain in the 1800s, get up close to the only existing sheets of the world's first ever postage stamp, the Penny Black and write secret messages before you watch them blast off over your head inside the postal tube!

Located underneath the museum and included in your ticket is Mail Rail, a 15-minute train ride through the underground tunnels of the Post Office's own 100-year-old railway. This subterranean journey is one of the most unique experiences in London that everyone can experience.

With so many things to do, The Postal Museum makes for a superb day out in London that the whole family can enjoy.

Abbey Lane,
North Yorkshire,

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How to find us

The Postal Museum is located at 15-20 Phoenix Place, London, WC1X 0DA

By tube:

Farringdon, Russell Square, King’s Cross St Pancras and Chancery Lane are all less than a mile away.

By rail:

King’s Cross St Pancras and Farringdon stations are both less than a mile away.

By car:

There is no car parking at The Postal Museum. There is local parking nearby available for a charge.

By bus:

Routes 17, 19, 38, 45, 46, 55, 63 and 341 stop close to The Postal Museum.

By bike:

There is a cycle rack in The Postal Museum's courtyard space.

By foot:

The Postal Museum is a short walk from Farringdon, Russell Square, Chancery Lane and King's Cross St Pancras stations.

  • Café
  • Toilets
  • Baby-changing facilities
  • Gift Shop

The Postal Museum and Mail Rail exhibitions are completely accessible to wheelchair users. Wheelchairs are permitted everywhere in Mail Rail except for the Mail Rail Ride.

Photography for non-commercial use is permitted and encouraged. Photography with flash and of others without consent as well as use of tripods and selfie sticks are prohibited.

It is recommended to spend 2-3 hours at the museum, and up to four hours during the holidays.

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The Postal Museum and Mail Rail (2024)


How long does it take to get around The Postal Museum? ›

We had selected a 12:30 time slot. We arrived early and visited the Postal Museum first which was very interesting . We spent about an hour there and then walked the 100 yards along Phoenix Place to the Mail Rail .

How long does it take to ride the mail rail? ›

Visitors descend to 21 metres (70 feet) underground through tunnels no wider than 2.1 metres (7 feet) at their narrowest point. The ride lasts approximately 15 minutes, including boarding and disembarking back at the depot. The ride contains pitch darkness, loud noises and flashing lights.

Is the mail rail still in use? ›

Through declining use and closure of the above ground offices the system eventually became un-economical to run. In 2003 the system was suspended and today remains closed.

What age is The Postal Museum for? ›

The Postal Play Space to your visit for children aged 0-8 years, or book ahead to see original archive material in The Discovery Room.

Is The Postal Museum worth visiting? ›

The Postal Museum is much more interesting than I expected. It has interesting exhibits of mail delivery systems, including planes, stagecoach, old trucks, etc. A little exhibit on baseball. For stamp collectors, the highlight will probably be the inverted Jenny stamps.

How long does it take to walk around the Transport museum? ›

How long does it take to walk around the museum? With so many fascinating exhibits, you can easily spend at least two hours walking around the London Transport Museum.

How deep is the mail rail? ›

The main tube is at a depth of around 70 feet (21 m).

Does USPS still use rail? ›

The last run of a Railway Post Office was in 1977. Today, the Postal Service mostly contracts with truck carriers for long-haul surface transportation, although it still uses rail occasionally.

Do they still have the mail train? ›

The last Travelling Post Office ceased operation in 2004, but Royal Mail still uses trains to transport mail overnight between London to Scotland and Newcastle. The dedicated narrow gauge underground railway between Paddington and Whitechapel last ran in 2003.

Where is the Postal Museum found? ›

The Mauritius postal museum invites you to discover the major events that marked the history of the postal services in Mauritius from its origin till nowadays. Located in one of the oldest historical building in the Port Louis Waterfront, the building construction started in the 1865 and was inaugurated in 1868.

Is there luggage storage at the Postal Museum? ›

Lockers are available in The Postal Museum and Mail Rail welcome spaces. The maximum approximate size is 42×29.5×27.5cm. A refundable £1/€1 coin is required to operate the locker. Wheelchairs are available to borrow on a first come first served basis.

What age is Night of the museum for? ›

Content that may disturb children

In addition to the above-mentioned violent scenes, there are several images and scenes in this movie that could scare or disturb children under the age of five, including: a jaw-snapping T-Rex skeleton chasing Larry. Attila the Hun chasing Larry with a large axe.

How long does it take to get through the Transit museum? ›

“How long approximately should the visit take?” Helpful? about 2 hours.

How long does it take to go through the City museum in St Louis? ›

4-6 hours.

How long does it take to visit the Charles Dickens museum? ›

A visit to the Museum usually lasts between 1 and 1.5 hours. We also offer guided group walks which explore the streets and alleyways where many of Dickens greatest novels unfolded.

How long does it take to go around the National Maritime museum? ›

Activity details
ActivityRecommended time*Capacity per session**
National Maritime Museum guided tour1 hour25
The Queen's House self-guided visitn/an/a
The Queen's House guided tour1 hour25
Royal Observatory self-guided tour with audio guide1 hour 30 minutesn/a
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